Privacy Policy - Kourulle.com

 

1. Data Controller

Kourullecom Ltd.
Business ID: 3205833-8

Email: customer service@kourulle.com
Phone: +358 40 729 5738

 

2. Register name

Kourullecom Oy's Customer and Marketing Register

 

3. Purpose of Processing Personal Data

Personal data is processed for the following purposes:

  • Managing customer relationships
  • Making offers and delivering services
  • Contacting the customer (phone / email)
  • Customer service and communication
  • Marketing (based on consent)
  • Fulfilling statutory obligations

 

4. Personal data to be processed

The registry can process the following information:

  • Name
  • Phone number
  • Email address
  • Address / postal code
  • Possible additional information (e.g., service request)
  • Information related to customer relationships (orders, communications)

 

5. Data Sources

Information is obtained:

  • From the customer directly (form, phone, email)
  • Regarding inquiries made through the website
  • During the term of the agreement

 

6. Data Disclosure

Information will not be disclosed to external parties without consent, except:

  • To authorities in situations required by law
  • Payment or billing services as needed
  • To subcontractors (e.g., IT services), solely for the provision of the service

 

7. Transfer of data outside the EU/EEA

Data is not transferred outside the EU/EEA area by default.
If transfers are made (e.g., analytics or cloud services), they will be carried out in accordance with the GDPR.

 

8. Data Retention Period

The data is stored:

  • Customer relationship management
  • As long as it is necessary for its intended purpose
  • In accordance with statutory obligations (e.g. accounting)

 

9. Protection of the register

Personal data is properly protected:

  • Technical protection (firewalls, encryption)
  • Access control (only necessary personnel)
  • Confidentiality

 

10. Rights of the Data Subject

The registrant has the right to:

  • Check your own information
  • Request for correction of information
  • Request data deletion
  • Oppose handling
  • Transfer data from one system to another
  • Withdraw consent

Requests should be sent by email to the data controller.

 

11. Cookies

The site may use cookies:

  • To ensure site functionality
  • To improve the user experience
  • Analytics and Marketing

The user can manage cookies from their browser settings.

 

12. Changes to the Privacy Policy

We reserve the right to change this privacy policy.
The up-to-date version is always available on the website.

 

13. Contacts

Data protection questions:
asiakaspalvelu@kourulle.com

 

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